Bar transaction: capture is not submission
Adding another round to an open bill does not confirm fiscal submission. Settle the final bill and check its fiscal status separately from its payment status.
Keep open bills for rounds, record drinks by configured measures and recipes, settle tenders, then compare expected stock with a physical count and staff actions.
Confirm setup before real-time submission
Configure the business fiscal details, item/tax classifications and enabled, initialized eTIMS settings. Only real-time submission mode submits through the settlement path. Manual mode or disabled/uninitialized settings must not be described as automatic submission.
KRA distinguishes system-to-system solution types including online OSCU and VSCU. This page describes the DineHQ product workflow, not a certification claim, eligibility decision or tax advice. Confirm your registration and obligations with KRA or a qualified adviser.
Pending, failed and confirmed are different states
A paid bill does not prove a successful fiscal submission. Connectivity or provider errors can leave a pending/retry or failed state. Inspect the sale's fiscal status, check configuration and the error, and use the supported retry/resubmit action where available.
Do not label a pending receipt as confirmed, invent a QR code or repeatedly create a new sale to resolve a fiscal failure. Reprint after successful submission to include the returned fiscal details. Offline order recording cannot guarantee online fiscal confirmation.
Check your actual operating workflow
The software does not measure actual pours or prove theft. Record breakage, transfers and waste before interpreting a variance; no automatic dispenser integration is promised.
- Define bottle size, tot measure and mixer recipes.
- Count sealed and open bottles in consistent units.
- Record receipts, transfers and breakage.
- Compare expected with counted stock; review open bills, voids and tenders.